okbat's commitment to responsible gaming
Gaming is for entertainment — not addiction. okbat believes the safety and wellbeing of every player is the highest priority. Use our responsible gaming tools and stay protected.
Our responsible gaming policy
At okbat, responsible gaming is not just a rule — it is our core philosophy. Every feature is built with your protection in mind.
Set deposit limits
You decide how much money to deposit. Set daily, weekly, or monthly deposit limits to stay in control of your spending. The minimum deposit at okbat is ৳300 and you can lower your own limit at any time.
Time-out option
If you feel you need a short break, use the time-out feature. Temporarily pause your account for any period from 24 hours to several weeks. During this time, logging in or placing bets will be completely disabled.
Self-exclusion feature
If you need a longer break, choose self-exclusion. Once activated, your account will be completely locked for the chosen period and access will not be possible during that time. Our support team is available 24/7 to assist with this process.
Gaming time limits
Decide in advance how long you will play each day. The session timer will remind you to take regular breaks. This tool is highly effective for maintaining healthy gaming habits.
Set loss limits
You have the option to automatically stop your session once a set amount has been lost. This feature helps protect you from major financial harm and ensures you play within your budget.
24/7 support in Bengali
For any gaming-related concern, okbat's Bengali-language live chat support is always ready. Our expert team will guide you on using the responsible gaming tools and finding the right place to get help.
What is responsible gaming?
Responsible gaming means enjoying gaming as a form of entertainment — not making it the sole priority in life. When gaming goes beyond fun and becomes a source of stress, financial hardship, or relationship problems, it is time to take notice.
okbat believes every player has the right to play consciously and within their own limits. That is why we provide the necessary tools, information, and support from the very start, so you always stay in control.
Remember — gaming is not a reliable source of income. Never bet money that you cannot afford to lose. Always put family, health, and everyday needs ahead of gaming.
- Play within your budget — only bet what you can afford to lose
- Set time limits and stick to them
- Do not bet more to try to recover losses
- Avoid playing while under the influence of substances or when feeling stressed
- Review your gaming history regularly and assess yourself honestly
Healthy vs problem gaming
- You play for entertainment
- You stick to your budget
- You can take breaks
- You stay focused on other responsibilities
- You stay calm when you lose
- You cannot stop
- You are going over budget
- You are chasing losses
- You are hiding it from family
- Trouble sleeping and working
Recognize the warning signs of addiction
If you notice the following signs in yourself, seek help promptly. Taking action in time prevents the problem from getting worse.
Unable to stop playing — Once you start, you find it hard to quit at a set time and keep going with "just a little more."
Chasing losses — After losing, you place larger bets to try to win back the money, making the situation worse.
Hiding it from family and friends — You keep your gaming activity secret and are dishonest with loved ones about it.
Financial hardship — You are taking on debt for gaming, drawing from savings, or unable to cover everyday expenses.
Emotional dependence — You feel restless, irritable, or anxious when you cannot play. You find no enjoyment without gaming.
Neglecting work and studies — You are skipping professional or academic responsibilities to spend time gaming.
Declining sleep and health — Staying up late to play, disrupted eating and sleeping schedules, physical and mental fatigue.
Drawn to bigger bets — You feel the need to wager increasingly larger amounts to get the same level of enjoyment as before.
21+ age limit policy
Age verification
Age verification is mandatory when registering at okbat. Only people aged 21 or above can create an account and use our platform. We confirm age through national identity cards and other official documents.
Protection of minors
If there are children or teenagers in your household, keep your device and account out of their reach. Use a strong password for your account and keep your login details private. If you have any suspicion, notify our support team immediately.
Anyone under the age of 21 is strictly prohibited from creating an account or participating in any gaming activity at okbat. We enforce this rule with utmost seriousness and act swiftly on any age-related complaints after investigation.
How to use the safety tools
Log in to your okbat account to activate these protective tools directly.
Log In
Log in to your okbat account securely. If you do not have an account, register and complete the age verification process.
Profile settings
Go to your account profile and find the "Responsible Gaming" section. All protection tools are available there in one place.
Set your limits
Set your deposit limit, loss limit, or session timer according to your needs. Changes take effect immediately.
Contact support
For self-exclusion or time-out, let us know via 24/7 live chat. We will assist quickly and with full confidentiality.
okbat's commitment
We believe a protected and satisfied player is our greatest achievement. That is why responsible gaming sits at the heart of okbat's approach. We are committed to ensuring the wellbeing of every player through a combination of technology and human support.
Our SSL encryption technology keeps your personal and financial information secure. Our games are regularly tested to ensure fair play. And our support team is by your side seven days a week, twenty-four hours a day.
Need help? We are here
Do not face gaming problems alone — reach out for support. Contact us and everything you share will be kept completely confidential.
24/7 live chat in Bengali
Contact our live chat for immediate assistance with gaming concerns, account limits, or self-exclusion. Our trained team will handle your situation with care.
Email support
For detailed matters, write to our support email: [email protected] — we will respond as quickly as possible.
Guaranteed confidentiality
There is no shame in talking about your problems. Everything you share with us will remain completely private. Asking for help takes courage.
Information for family and friends
If you think someone you know is struggling with a gaming addiction, please contact us. We are always ready to offer guidance on how to help them.
Frequently Asked Questions
Enjoy responsibly and safely
Use the responsible gaming tools and keep entertainment as entertainment. Check our FAQ to learn more or start playing directly.