okbat Terms and Conditions

1. General Information and Definitions

okbat ("Platform", "we", "our") is a Bangladesh-focused online entertainment and betting service provider. The meanings of some key terms used in these Terms are given below:

• "User" — any person who has registered on the okbat platform or is using its services.
• "Account" — the okbat profile created in a user's name.
• "Service" — all gaming, betting, and financial services provided by okbat.
• "Bonus" — a financial benefit granted by okbat subject to specific conditions.
• "Taka" or "৳" — Bangladeshi Taka (BDT).

These Terms may be updated from time to time. The latest version will always be available on this page. By continuing to use the platform, the user is considered to have accepted the updated Terms.

2. Account Registration and Use

To open an account and use services on okbat, users must meet the following conditions:

• Each individual may open only one account. Operating multiple accounts by the same person is strictly prohibited.
• All information provided at the time of registration must be true, accurate, and complete.
• The user is responsible for keeping their account password and login details secure.
• If any account details change (such as mobile number or payment method), okbat support must be informed as soon as possible.
• Accounts may not be opened in the name of a corporate entity or organisation.

2.1 KYC Verification

okbat reserves the right to verify a user's identity at any time. National ID (NID), passport, or other documents may be requested if needed. Withdrawals may be placed on hold until verification is complete.

3. Age Verification and Eligibility

okbat's services are available only to individuals aged 21 years or older. Use of the platform by underage individuals is strictly prohibited.

• At the time of registration, the user declares that they are at least 21 years of age.
• okbat may request documents for age verification at any time. Failure to provide documents may result in the account being temporarily or permanently closed.
• If a parent or guardian becomes aware that a minor is using an account, please contact us immediately via live chat or email.

4. Deposits, Withdrawals and Payments

4.1 Deposits

The minimum deposit amount on okbat is ৳300. Currently accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer. All deposits are processed in Bangladeshi Taka (BDT).

• It may generally take some time for a deposit to be reflected in the account.
• Deposited funds must come only from the payment method registered to the primary account holder.
• Deposits made through third parties are prohibited.

4.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Successful withdrawal requests are generally processed within 1 hour. The following conditions apply to withdrawals:

• All applicable wagering requirements must be met.
• KYC verification must be completed.
• Withdrawals will be made only to the same method used for the deposit, unless a different arrangement applies.
• okbat is not liable for delays in processing transactions caused by third-party payment providers.

5. Bonuses and Promotional Offers

okbat's welcome bonus is 100% of the first deposit, up to ৳5,000. To claim the bonus, the user must complete a 25x wagering requirement.

5.1 Bonus Terms

• The bonus applies only to the first deposit of an eligible user.
• Bonus funds may not be withdrawn before wagering is completed.
• okbat reserves the right to modify, suspend, or cancel any bonus offer.
• Misuse of promotional bonuses or attempting to claim bonuses through multiple accounts may result in cancellation of the accounts concerned.
• okbat reserves the right to review any bonus transaction it deems necessary.

5.2 VIP Cashback Program

okbat maintains four VIP tiers — Bronze, Silver, Gold, and Platinum. The weekly cashback rate differs at each tier:

• Bronze: up to 0.2% weekly cashback.
• Silver: up to 0.4% weekly cashback.
• Gold: up to 0.6% weekly cashback.
• Platinum: up to 0.8% weekly cashback.

Regular and active gaming activity is required to progress through VIP tiers. okbat reserves the right to determine and change VIP tier status at its own discretion.

6. Fair Play Rules and Integrity

okbat is committed to ensuring fair play. All games available on the platform are operated in a fair and transparent manner.

• okbat reserves the right to void any winnings resulting from a technical error or software issue.
• If a disconnection or other technical issue affects a live bet, okbat will resolve the matter in accordance with the applicable policy.
• If a user notices any gaming error or irregularity, they must report it immediately via live chat.

7. Prohibited Activities

Any of the following activities are strictly prohibited on the okbat platform. In the event of a violation, the account may be immediately cancelled and the funds concerned may be forfeited:

• Operating multiple accounts by the same individual.
• Fraud, deception, or any unlawful activity.
• Bonus abuse or bonus scheming.
• Money laundering or suspicious financial transactions.
• Hacking, bug exploiting, or unauthorised access to platform software.
• Conducting transactions using third-party payment methods.
• Playing games using automated bots or scripts.
• Inappropriate, threatening, or abusive behaviour towards okbat staff.

8. Privacy and Data Protection

okbat treats the privacy of users' personal information with the highest importance. For detailed information on how data is collected, used, and protected, please see our Privacy Policy.

• All data is kept secure through SSL encryption.
• okbat does not sell user information to any third party.
• Information is not shared except where required by law.

9. Responsible Gaming

okbat encourages recreational gaming and is committed to raising awareness against addiction. The following responsible gaming tools are available on our platform:

• Deposit Limits: Users can set their own daily, weekly, or monthly deposit limits.
• Self-Exclusion: Any user can take a break from the platform for a set period or permanently.
• Reality Check: Periodic notifications are available during play.

If you are experiencing any issues related to gaming, please contact our 24/7 live chat support or visit the Responsible Gaming page.

10. Account Closure and Suspension

okbat reserves the right to close or temporarily suspend any account without prior notice in the following circumstances:

• Any violation of the Terms.
• Suspicion of fraudulent or deceptive activity.
• Failure to complete KYC verification or provision of false information.
• The account remaining inactive for an extended period.

Users may also request account closure at any time through live chat. The opportunity to withdraw all valid balances will be provided before the account is closed, unless forfeiture applies due to a breach of the Terms.

11. Limitation of Liability

To the extent permitted by applicable law, okbat is not liable for:

• Any loss caused by technical errors, server downtime, or internet connectivity issues.
• Delays or failures by third-party payment providers.
• Loss arising from the user's own mistakes or negligence.
• Loss resulting from unauthorised third-party access to an account.
• Direct or indirect financial loss from gaming.

okbat operates the platform with the utmost care. However, gaming inherently carries financial risk and users play at their own responsibility.

12. Changes and Amendments to the Terms

okbat reserves the right to change, amend, or update these Terms at any time. A notice will be posted on the platform before any changes take effect. For significant changes, users may also be informed through their registered contact details.

Continued use of the platform after changes have been made will be taken as confirmation of acceptance of the new Terms. It is recommended that you review this page regularly.

13. Contact and Dispute Resolution

If you have any questions, concerns, or complaints about these Terms or okbat's services, please contact us:

• Live Chat: Support in English available 24/7.
• Email: [email protected]

okbat is committed to resolving all complaints within a reasonable time. After a complaint is submitted, our support team will get in touch with you and work towards a resolution.

We believe that most issues can be resolved through direct communication. Using live chat is recommended for a faster resolution.