okbat's Privacy Policy

1 Introduction and Applicability

okbat is a mobile-first online gaming platform in Bangladesh. By using our website okbat.lat, you are considered to have accepted the terms described in this privacy policy. This policy applies to all services, applications, and websites of okbat.

We respect your privacy and are committed to protecting your personal information. This policy will tell you what information we collect, why we collect it, how we use it, and what your rights are.

This privacy policy should be read together with okbat's Terms and Conditions. Both documents together form a complete agreement between you and us.

2 What Information We Collect

okbat may collect various types of information from you. This information falls into two categories:

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport details (for identity verification)
• Financial transaction information (bKash, Nagad, Rocket, Upay, or bank account)
• Account username and password
• Information about your preferences and preferred language of communication

2.2 Automatically Collected Information

• IP address and device type
• Browser version and operating system
• Logs of your activity on the site (page visits, game play history)
• Transaction history and bonus usage information
• Information collected through cookies and similar tracking technologies

3 Purpose of Data Collection

okbat uses your information for the following purposes:

3.1 Account Management and Service Delivery

Your information is needed to create and manage your account, process transactions, and fulfill your deposit and withdrawal requests. This information is essential for carrying out transactions such as the ৳300 minimum deposit and ৳1,000 minimum withdrawal.

3.2 Identity Verification and Legal Compliance

As a responsible platform, okbat verifies your identity to confirm that you are over 21 years of age and a legitimate user. This also helps prevent money laundering and fraud.

3.3 Responsible Gaming

By monitoring your gaming habits, we can identify potentially problematic behavior and provide support when needed. This is part of our Responsible Gaming policy.

3.4 Customer Service and Communication

Your contact information is used to communicate with you, send account-related notifications, and provide support through our 24/7 live chat service.

3.5 Service Improvement

Analytical data is used to improve the experience on our platform, manage new games and features, and resolve technical issues.

4 Data Sharing and Third Parties

okbat does not sell or rent your personal information to third parties. However, we may share information in specific circumstances:

4.1 Service Providers

Necessary information may be shared with payment processors (bKash, Nagad, Rocket, Upay, bank transfer), game software providers, and technology service providers to ensure effective service. All such partners are bound by privacy agreements of the same standard.

4.2 Legal Obligations

We may be required to disclose information to meet valid demands from legal authorities, court orders, or applicable legal requirements.

4.3 Fraud Prevention

Relevant information may be shared with the appropriate authorities to prevent fraud, money laundering, or other illegal activities.

5 Data Security Measures

okbat has put modern technical measures in place to protect your information:

5.1 Encryption Technology

All your sensitive information is kept secure through SSL (Secure Socket Layer) encryption technology. This ensures that no one can read your banking details and personal information without authorization.

5.2 Access Control

Only authorized staff can access your information, and every access is logged. All staff receive strict privacy training.

5.3 Regular Security Audits

Regular security tests and assessments are conducted on our systems. Immediate action is taken if any security risk is identified.

5.4 Data Backup

Your information is stored on secure servers and backed up regularly, so that no data is lost in the event of a technical issue.

6 Data Retention Period

okbat retains your information for as long as necessary. The general policy is:

• Active account data: for the full duration while the account remains active.
• Transaction records: for the period required by financial regulations.
• After account closure: for the minimum time required to meet legal obligations.
• Customer service communications: for a defined period from the date of contact.

After the stated periods have passed, we securely delete or anonymize your information.

7 Cookie Policy

Cookies are stored in your browser when you visit okbat.lat. Cookies are small text files stored on your device that help the site remember your preferences.

7.1 Types of Cookies

• Essential cookies: Required for the core functionality of the site, such as maintaining your login session.
• Performance cookies: Used to analyze site usage and improve services.
• Functional cookies: Used to remember your preferences, language, and other settings.

7.2 Cookie Control

You can accept or reject cookies through your browser settings. However, disabling essential cookies may affect some important functionality of the site.

8 Your Rights

You have the following rights regarding your personal information:

8.1 Right to Access

You have the right to know what information we hold about you and how we are using it.

8.2 Right to Rectification

If there is any error in your information, you can request a correction through account settings or live chat.

8.3 Right to Erasure

In certain circumstances you can request that your information be deleted. However, some information may need to be retained for a set period due to legal obligations.

8.4 Right to Data Portability

You can request a copy of your personal information, which will be provided in a standard format.

8.5 Right to Object to Processing

You have the right to object to your information being used for marketing communications. You can opt out of marketing messages at any time.

9 Privacy of Minors

okbat is strictly prohibited for anyone under the age of 21. We do not intentionally collect information from any minor. Age verification is mandatory at registration, and if we learn that a minor has created an account, that account will be immediately closed and the collected information will be deleted.

If a parent or guardian believes their child has created an okbat account without authorization, please contact us.

10 International Data Transfers

In some cases your information may be stored or processed outside Bangladesh, such as at the location of our servers or third-party service providers. In such cases we ensure that international data protection standards are followed and that your information is protected to the same degree.

11 Policy Changes and Updates

okbat reserves the right to change or update this privacy policy at any time. For significant changes, we will:

• Publish a notice on the website.
• Send a notification to your registered email.
• Give you the opportunity to review the new policy the first time you log in after the change.

If you continue to use okbat after the updated policy has been published, you are considered to have consented to the updated policy.

12 Related Policies and Pages

You are encouraged to also read the following pages alongside this privacy policy:

• Terms and Conditions — The complete rules for using the platform.
• Responsible Gaming — Guidelines for safe gaming.
• About Us — Learn more about okbat.
• FAQ — Common questions and answers.